Frequently Asked Questions

Why are Suntuity solutions so different from those of other installers?

Every Suntuity solution is custom engineered for our clients’ needs. Our goal is to deliver best quality products and solutions that optimize and maximize the output and return on investment for every project. This is reflected in the products that we use and the solutions that we implement for every client.

What kind of monitoring solutions does Suntuity offer?

Suntuity offers integrated solar production and consumption monitoring solutions. Using state of art SCADA systems, our monitoring solutions are accessible through both, desktop and mobile. We also include weather data integration that continuously cross-references a system’s production with its theoretical output.

What kind of products does Suntuity use in their installations?

Sealants. Our system components are designed to last for decades. Simple items such as zip ties and screws that are generally overlooked by most installers can become a point of failure for a system. Our solutions include products manufactured by the following brands: Sunpower, Sanyo, Sharp, Kyocera, Suntech, First Solar, SatCon, SMA, PV powered, Enphase, Unirac, DPW, Quick Mount, Deck, Fat Spaniel and many more.

How long does it take to receive approvals for a solar power system installation?

Approval times vary from state to state and utility to utility. Pre-installation approval times can take between 3-10 weeks, and post-installation approvals can range anywhere from 1-8 weeks. Installation time required to install a solar power system depends on the size of the system, the location of the system and the experience of the crew installing it.

What kinds of approvals are needed to install a solar power system?

The approvals required for a solar power system vary from state to state and utility to utility. Most installations require state, municipal and utility approval.

How often do I need to clean my solar panels?

How frequently you choose to clean your solar panels can be determined by the local weather conditions or external weather conditions in your location. For example, if you are located in an area that receives snowfall, the cleaning might be minimal because the snow cleans the dirt off the panels. If you were to live in a dusty region, you may want to clean your panels several times a year. If you are located close to external environmental factors that can cause dusting situations such as quarries, etc. you may want to clean your panels even more often.

What are my options if I have trees shading my roof?

If you have trees shading the roof of your business, solar options are bit more limited since you will be installing the system on a smaller roof area not shaded by the trees. You may be able to trim the trees, but most of the time removal would be required in order to achieve maximum sunlight.

Can you guarantee that my roof will not leak after I install a solar system?

The quality of the products, the type of flashing, and the skills of the solar power partner are crucial to ensuring that your roof does not leak when you install a solar power system. In addition, your solar power provider should carry insurance that covers any risk associated with a roof leak when a solar power system is installed.

This risk is very rare overall – solar systems typically serve as an extra protected layer on the roof rather than causing damage. Request the warranty information up front so that you can review the policy before proceeding with any contracts.

What are the advantages of installing a solar power system on the ground?

Ground mount solar power systems have several advantages over rooftop systems. These advantages include higher outputs, better tilt, orientation and easier maintenance.

I belong to a home owner’s association. Can I still install a solar power system?

Most homeowners associations allow the installation of solar power systems provided that certain requirements are met. You should request that your solar power partner review these requirements before installing a solar power system.

Do I need a new roof before I get a solar power system? What happens to the life of my roof when I have a solar power system?

It is generally a good practice to replace your roof prior to installing a solar power system if your roof is older than 10 years. This ensures that the roof under the system will last as long as the system.

How difficult is it to move or remove a system from my roof?

It is relatively easy to remove a system and restore the roof or ground to the way it was before the system was installed. This can be done with minimal inconvenience to you as a homeowner or business owner.

How difficult is it to install a solar power system and switch to solar power?

The level of difficulty in installing a solar power system depends on the type of roof or ground being used for the installation, in addition to the complexity of roof lines or grading on the ground. Most systems are fairly straightforward and easy to install. Switching to solar power is very easy and seamless to the home business owner. – Suntuity India handles all the complex details so you won’t have to.

What kind of environmental benefits can I expect from a typical solar power system?

A typical home consumes approximately 10,000 kWh per year. Installing a system that offsets the same amount of usage would result in approximately 15,000 pounds of co2 reduction every year. This is the equivalent of carbon eliminated by 1.5 acres of pine forests every year. For further information, please visit http://www.epa.gov/cleanenergy/energy-resources/calculator.html#results.

How does solar power help the environment?

Solar power produces zero carbon emissions and it is one of the cleanest forms of renewable energy known to mankind. In addition, a solar power system has relatively very less maintenance than standard electricity systems, which further reduces the carbon footprint of system itself. Conventional sources of energy such as coal, oil and natural gas result in the emission of greenhouse gasses that are detrimental to the environment. Solar power is a renewable form of energy that eliminates the need for the burning of fossil fuels which are directly responsible for the global and environmental damage.
For more information, please visit: http://www.epa.gov/cleanenergy/energy-and-you/affect/index.html

When is it a good time to get a solar power system?

The best time to get a solar power system is now. With state and local incentives being some of the highest they have ever been, the financial benefits of implementing a solar power system create an extremely strong case to move forward.

Will my property value increase if I install a solar power system?

The benefits of installing a solar system can be reaped for a period of 25 years. After the initial ROI period, electricity is almost free. This definitely gives an edge for your real estate value.

When does it make sense for me to consider a solar power system?

The financial incentives available for solar power installation can make solar power feasible for almost anyone. If you are tired of paying your hefty utility bills and would like to change your roof or ground from a cost center to a profit center you should consider installing a solar power system.

What kind of approvals do I need to use solar power?

Approvals required for the installation of a solar power system vary from state to state. In general, utility, local, municipal and society’s approval is required.

What is the expected life of a solar power system?

Solar power systems, if installed correctly, require minimal maintenance. As there are no moving parts. Most high-quality panels have a life expectancy of 25-40 years.

What happens during the night or on cloudy days?

During the night the solar power system does not produce any power. This is the primary reason why an on-grid solution relies on the utility grid and net metering laws to provide supplemental power during the night or when the sun is not shining. On cloudy days a solar power system will still produce power but at a diminished rate. An on-grid solar power system will use power from the utility grid to supplement the power produced by the solar power system.

What happens if I lose utility power?

If you have an on-grid solar power system, your system is required by law to turn itself off if you lose utility power in the interest of worker safety. It will turn itself back on once utility power is restored. An off-grid power system will continue to run during the day if you lose utility power.

What are on-grid, off-grid and battery backup systems?

On-grid solar power systems are systems that are connected to the utility grid. Off-grid solutions are solar power systems that are not connected to the utility. Battery backup systems are generally used in conjunction with off-grid solar power systems where battery banks are used to provide power when the solar power system is not producing any energy or power such as at night.

When is my solar power system producing power?

A solar power system produces power when it is exposed to sunlight. Depending upon how a solar system is engineered, a solar panel system will produce energyat sunrise through sunset. The intensity of sunlight falling upon the solar panels determines the amount of power produced by the solar power system.

How reliable is solar power?

Solar power is an extremely reliable source of energy. Solar technologies have been in existence for several decades, and there are systems in production that have been producing power for the last 25+ years.

What is the importance of solar panel efficiency when choosing a solar power system?

The amount of space required to install a solar power system is directly related to the efficiency of the panels. The higher the efficiency of the panels the less square footage of roof or ground is required to install the same amount of solar power. For example, a system that utilizes 19.5% efficiency requires approximately 30% less space to install a system of the same size using 13.65% efficiency panels. Another way to look at this is if you utilize panels that are 19.5% efficient you would be able to install approx. 30% greater capacity in the same space as a less efficient (13.65% efficiency) panel.

What size solar power system do I need?

The size of the solar power system needed is directly related to your consumption and budget. In addition to this, the amount of roof or ground space you have available to hold the system will determine the percentage of your capacity you can fulfill.

What kinds of systems/technologies are available?

Solar energy falls into two main categories; these are solar photovoltaic and solar thermal. Solar photovoltaic are also known as solar power systems. The three main commercially available solar power technologies are – thin film, polycrystalline, and mono-crystalline. Thin film solutions are low efficiency and low-cost solutions, more suitable for large utility-scale projects (approx. 6-10% panel efficiency). Poly-crystalline solutions are mid efficiency solutions with panel efficiencies ranging from 11-15%.a

What is net metering?

When you install a solar power system, your utility company installs a bi-directional meter. This meter tracks the excess energy produced during the daytime and the consumption of power from the grid during the night to track when your system overproduces. If solar energy production is in excess as compared to the load requirement at that moment, the excess energy can be either stored with batteries or sold back to the grid. Different states have different net metering policies.

What happens to my utility bill?

Depending on the size of the solar power system, your utility bill can be offset by up to 99%; most utility companies charge a minimal rental fee which you would still have to pay.

What do I have to do to use solar power in my home or business?

Request a free initial site survey of your property to verify if your home or business is a good candidate for a solar power system. Installation of a system generally includes installation of solar panels, wirings, inverters, and monitoring.

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